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Sita Kunz

Manager Consulting

Riverstone Technology

Sita Kunz is a salesforce enthusiast and highly experienced in resolving and remediating complex enterprise business problems for her clients by understanding their current business processes and look for ways to value add through Consultative Approach and applying salesforce Best Practices using the Agile and Water fall Methodology. Always my focus are towards delivering high customer centric values .

Highly knowledgeable in all Salesforce Platforms and my core capabilities are Sales, Service ,Experience and Marketing Cloud and I am a continuous learner on all new salesforce features releases and upgrades.

Highly adaptable to working in fast-paced environments with the ability to think quickly, mentor and to guide the team, energetic, exhibits high positive vibes at scenarios/Phases of the Project.

My Key specialties include :

•Proficient in understanding and designing the solution and coming up with the Blue print and adding new business model (ER) to client’s existing model.

•Exceptional in Implementing and delivering in projected timeline and training the users and increase the adoption rate.

•Agile mindset and Project delivery includes like storytelling, standup meetings, breaking down tasks into sprints backlogs and collaborating with cross culture team of teams, presenting and deploying and communicating with a flair to the stakeholders.

•Low Code and Pro-Code Methods when it comes to Automation, Formula’s, Reports and Dashboards and Query Language.

•Salesforce Release using Change set and now DevOps Center

•Deep understanding and designing and implementing all favors of the Marketing Cloud.

Sita Kunz
Industry - Financial Services
July 9, 2025 - Industry Day
1:45 PM - 2:30 PM
Codey Room
Unlocking Growth in Insurance: The Power of a Unified Customer View

In today’s competitive insurance landscape, having a unified customer view is key to delivering personalized experiences, improving retention, and driving revenue growth. This session will explore how insurers can leverage data integration, AI, and automation to gain a 360-degree view of customers—enabling smarter engagement, streamlined operations, and enhanced policyholder relationships.

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