10x Certified Salesforce Consultant, Certified Business Analyst & Certified Product Owner

With 4+ years of experience as a Salesforce Consultant and 10+ years in product management and entrepreneurship, I bring a wealth of expertise to the table. I have developed a muscle for taking on new challenges with a figure it out attitude.

My approach to Salesforce implementation projects is to first focus on what matters, discover requirements using workshops and diagrams, and clearly articulate and validate user stories. Then, design, build and get feedback on the solution early and often.

Whether it's optimizing workflows, implementing cutting-edge solutions, or coaching and motivating teams, I am dedicated to delivering successful Salesforce solutions.

🚀 Key Highlights:

+ Salesforce Mastery: Proficient in harnessing the full power of Salesforce to drive operational excellence and enhance customer experiences.

+ Strategic Solution Architecture & Business Analysis: Skilled in dissecting complex problems, identifying core issues, and crafting tailored solutions for success.

+ Agile Champion: Certified in Scrum methodology, adept at fostering agility and adaptability within teams to maximize efficiency and innovation.

🥷 Expertise:

+ Core Expertise: Sales Cloud, Service Cloud, Experience Cloud, Flow Builder

+ Niche Expertise: Agentforce, ERP Integration, CTI Apps, E-Signature Apps, Account Engagement (Pardot)

+ Niche Experience: B2B Commerce, Order Management (OMS), CPQ, Contract Management (CLM)