Ready to move beyond buzzwords and put AI agents to work in your Salesforce org? In this immersive hands-on workshop, you’ll learn how to build intelligent, action-oriented agents using Agentforce—Salesforce’s AI framework that brings automation and decision-making to life.

You’ll start by defining a simple use case, configure your agent using metadata and prompts, and then test it live in your sandbox or dev environment. Whether you're streamlining service triage, automating form analysis, or building a sales follow-up agent, you’ll leave with real working examples and the skills to replicate them in your org.

This session is all about how-to, not high-level theory.