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#BuckeyeDreamin
Bill Malaska
Sr. Director, Solution Engineering
Salesforce
A professional leader with a diverse background in insurance, sales, operations, consulting, and technology possessing a strong drive for results with a customer focus. Excel at creating and leading new and innovative programs with organizational influence, strong communication skills, and business value. Successful in working with different people and teams, identifying and cultivating talent and driving delivery to meet business objectives.

Industry - Financial Services
July 9, 2025 - Industry Day
10:20 AM - 11:05 AM
Codey Room
Exploring Salesforce’s Impact on Insurance: AI & Agentforce in Marketing, Distribution, Sales, Service, and Claims
This session will provide an in-depth perspective on how Salesforce is transforming the insurance industry across carriers and brokers. We’ll discuss its role in enhancing marketing, distribution, sales, service, and claims management—supercharged by AI and Agentforce. Learn how cutting-edge automation, predictive insights, and intelligent workflows are reshaping customer engagement, streamlining operations, and driving efficiency at scale.
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